At Emerald Florida Keys, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web site. Throughout this policy, we refer to information that personally identifies you as “personal information.”
We protect your information
Emerald is committed to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information.
We tell you how we use your information
When we ask you for information, it will be clear what we need to know to fulfill your request and how the information you provide to us will be used. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the nature of our business, our website is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children. We do not sell or rent your personal information to anyone. We do not share your personal information with anyone outside of Emerald Florida Keys for their promotional, including marketing, use.
We tell you about our relationships with third parties
We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant.
We tell you how we use Web technology
Like many websites, Emerald uses technology, such as cookies, that allow us to make your visit to our website easier by recognizing you when you return and help to provide you with a customized experience.
We give you choice and control
We may use your contact information to tell you about other products we think might interest you. However, if you don’t want us to contact you for promotional purposes, you can tell us when you provide the information. You may also specify your contact preferences by contacting us directly via phone or email. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the usability of your product or critical messages relating to your service or software (such as service messages and updates, critical notices, or legally mandated notices). You can update or correct your contact information relating to your Emerald Florida Keys account by logging in to your account online or by contacting us at (305) 928-8000.
If you have privacy-related questions that are not addressed here, please contact us at:
Emerald Florida Keys LLC
113 Seaside Avenue
Key Largo, Florida 33037
If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site 30 days before they take effect.
Last Updated: 01/27/17